When it comes to loans, we want our members to get an excellent deal. We pride ourselves on providing low rates and great service. We know you have a world of choices for your loan needs. We thank you for choosing us.
Loan Experience Survey
Please take our loan experience survey and complete a short review of your CSDCU loan experience about your recent loan closing. We value your insight and feedback. Thank you!
Summary of Member Ratings & Reviews
100% of responding members would recommend this product.
My experience was fast wonderful service. I would absolutely use their services again. Also recommend anyone needing a loan to use CSD. Glenda worked fast to take care of my financial needs.
Glenda is my go to person any time I need help or have a question. She is always helpful and knowledgeable with the information she shares. I know without a shadow of a doubt if she doesn't have an answer she will work to get me one. I feel that CSD treats their members more like family then customers. They simply care.
We have had several loans through CSD throughout the years. Great rates, amazing customer service. They make you feel like family.
They are flexible to work with my pay schedule. I make my loan payments biweekly. The auto dealers won't do this.
I love working with Theresa at CSD. The application is on line and easy to complete. I was notified quickly about the approval. All my questions were answered. The whole experience was professional and timely. I would recommend CSDCU to everyone!
CSD CU has yet to fail my family. We receive excellent service each and every time we have done business. Our family has been able to complete multiple car loans over the years and what would be a stressful process for most has been a non-stressor at CSD CU. Our kids are now grown and they have business with the CU as well. I am more than grateful that they have been there for my family, especially Glenda Collins who has always made the loan process easy to understand. We appreciate all of the professions at this institution.
The loan process was fast, easy and convenient, not to mention members get unbelievably awesome interest rates! The staff is knowledgeable and does everything to make sure the customer is thoroughly satisfied.
Every since I've been with CSDCU, I've had nothing but the best experience getting what I've requested. The employees there know you by your name, so I wouldn't change one little thing. Just keep doing what your doing."Customer Satisfaction"!!
My latest loan experience was exceptional. The personal service my husband and I received was excellent. We worked with Theenda Burrus and Glenda Collins who help us navigate through the process. Glenda was exceptional in exploring all options to help us get a loan. She worked hard for us and helped us clear all road blocks. Glenda stayed in constant communication with us, which put us at ease from start to finish. Your mottos is "People Helping People" and we can truly say that Glenda and the CSD team lived up to your motto as they guided us through this loan. We would like to say thank you Glenda, Theenda and the entire CSD staff.
Called Theenda on Wednesday to refinance a lease vehicle. I was done signing the papers before noon the next day. She took care of my lease pay off and had my new loan ready at a very low loan rate. Super fast and accurate service. I would not bank anywhere else. Thanks so much CSD credit union!
Since I've been with CSD, I am not afraid to ask for things that I need. They make me feel like I'm a family member who they will promptly take care of. Thank you CSD. I am so pleased the way I was represented by CSD, they made sure the dealer did not overcharge me for the price of the car. Again, I am so pleased.
I LOVE CSDCU. Extremely friendly, knowledgeable and overall wonderful.
The loan process was fast, easy and convenient. I received an awesome interest rate and an affordable payment amount. Theenda was great as well.
Our loan experience with CSDCU was, shall we say, unbelievable! The staff was amazing, they made the process fast and extremely easy. I actually look forward to stopping by and making a payment, they make us feel like we've been life long customers.
Brenda and Sean S.
I recently worked with Glenda and Theenda and they were amazing! They took the time to sit down with me and listen to what I was needing. Working for a bank for 5 years, I know how everything works and I feel these ladies went above and beyond. Whatever I needed, they were able to make happen! I would recommend them to anyone! Fabulous customer service and very prompt. Very quick turn around time as well.