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Home Financial Services Online Bill Pay

 

CSD Credit Union
Home Financial Services
Agreement and Disclosures

November 2002

This Agreement is the contract, which covers your and our rights, and responsibilities concerning Home Financial Services and Bill Payment services offered to you. In this Agreement, the words "you" and "yours" refers to those who sign the Credit Union Membership Application and account agreement or complete a Home Financial Services authorization form. The words "we," "us," and "our" mean the CSD Credit Union ("Credit Union"). The word "account" means any one or more share or checking accounts you have with the Credit Union.
By signing a Membership Application or completing and transmitting an account authorization form on the Home Financial Services service, you agree to the following terms governing your and our rights and responsibilities concerning the Home Financial Services electronic funds transfer services. Electronic funds transfers ("EFTs") means transfers involving your asset accounts at the Credit Union that are done through an electronic terminal, telephone, magnetic tape or computer.

  1. Home Financial Services. Upon approval, you may use your personal computer to access your accounts. You must use your PIN code to initially access your accounts. At this initial access, you will immediately need to change this password. You will need a personal computer and access to the Internet (World Wide Web). You are responsible for the installation, maintenance and operation of your computer. The Credit Union will not be responsible for any errors or failures involving any telephone service or your computer. At the present time, you may use the Home Financial Services service to:
    • Transfer funds between your savings and checking accounts.
    • Transfer funds from savings and checking to make consumer and home equity loan payments.
    • Review account balance and transaction history for your savings, checking, Christmas club, certificate of deposit, IRA, consumer loans, and home equity loans.
    • Review information on your loan account including payoff amounts, due dates, finance charges, and balance information.

Transactions involving your deposit accounts will be subject to the terms of your Membership and Account Agreement, as applicable.

  1. Home Financial Services Service Limitations. The following limitations on Home Financial Services transactions may apply:

a.    Transfers. You may make funds transfers among your accounts within the same member number as often as you like, with the following exceptions:

      1. Transfers from your savings accounts will be limited to a total of six (6) in any one calendar month.
      2. A transfer to and from certificates of deposits, IRA's, and deferred compensation accounts.
      3. Transfers to make first mortgage loan payments.
      4. Transfers to make credit card loan payments.
      5. Advances on home equity and credit card loans.

You may transfer or withdraw up to the available balance in your account, except as limited under this Agreement or your deposit agreements. The Credit Union reserves the right to refuse any transaction that would draw upon insufficient or unavailable funds, lower an account below a required balance, or otherwise require us to increase our required reserve on the account.

b.    Account Information. The account balance and transaction history information may be limited to recent account information involving your accounts. Also, the availability of funds for transfer or withdrawal may be limited due to the processing time for any ATM deposit transactions and our Funds Availability Policy.

c.   E-Mail. The Credit Union may not immediately receive E-mail communications that you send and the Credit Union will not take action based on E-mail requests until the Credit Union actually receives your message and has a reasonable opportunity to act. If you need to contact the Credit Union immediately regarding an unauthorized transaction or stop payment request, you may call the Credit Union at the telephone number set forth in Section 4.

  1. Security of Password. The personal identification number or password ("security code") that you select is for your security purposes. The password is confidential and should not be disclosed to third parties or recorded. You are responsible for safekeeping your password. You agree not to disclose or otherwise make your password available to anyone not authorized to sign on your accounts. If you authorize anyone to use your password, that authority shall continue until you specifically revoke such authority by notifying the Credit Union. If you fail to maintain the security of your password and Credit Union suffers a loss, we may terminate your electronic funds transfer and account services immediately in addition to any other remedies available to us.
  2. Member Liability. You are responsible for all transfers you authorize using the Home Financial Services under this Agreement. If you permit other persons to use your password, you are responsible for any transactions they authorize or conduct on any of your accounts. However, tell us at once if you believe anyone has used your password and accessed your accounts without your authority. Telephoning is the best way to limit your possible losses. It is possible for an unauthorized person to remove all of your funds and access all loans which are accessible with your password. For Home Financial Services transactions, if you tell us within two (2) business days, you can lose no more than $50 if someone accessed your account without your permission. If you do not tell us within two (2) business days after you learn of the unauthorized use of your account or password, and we can prove that we could have stopped someone from accessing your account without your permission if you had told us, you could lose as much as $500.
    Also, if your statement shows Home Financial Services transfers that you did not make, tell us at once. If you do not tell us within sixty (60) days after the statement was mailed to you, you may be liable for the full amount of the loss if we can prove that we could have stopped someone from making the unauthorized EFT transactions. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we may extend the time periods. If you believe your password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call:
Call 816-763-4020 Or write:
CSD Credit Union
Or e-mail: 8510 E Bannister Road
info@csdcu.org Kansas City, MO 64134
  1. Business Days. Our business days are Monday through Friday. Holidays are not included.
  2. Fees and Charges. There are certain charges for electronic funds transfer services as set forth below. From time to time, the charges may be changed. We will notify you of any changes as required by law.
    1. The Home Financial Services service is free.
    2. Return Item (NSF) Fee. There is $20.00 per item fee for a Returned Item (NSF).
    3. Stop Payment Fee. There is a $15.00 per item fee for a Stop Payment.
  3. Right to Receive Statements. Transfers and withdrawals transacted through Home Financial Services will be recorded on your periodic statement. You will receive a statement monthly.
  4. Account Information Disclosure. We will disclose information to third parties about your account or the transfers you make:
    1. As necessary to complete transfers;
    2. To verify the existence of sufficient funds to cover specific transactions upon the request of a third party, such as a credit bureau or merchant;
    3. To comply with government agency or court orders;
    4. If you give us your express permission.
  5. Credit Union Liability for Failure to Make Transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance:
    1. If, through no fault of ours, you do not have enough money in your account to make the transfer, your account is inactive, or the transfer would go over the credit limit on your line of credit, if applicable.
    2. If you used the wrong password or you have not properly followed any applicable computer, or Credit Union user instructions for making transfer and bill payment transactions.
    3. If your computer fails or malfunctions or the Home Financial Services service was not properly working and such problem should have been apparent when you attempted such transaction.
    4. If circumstances beyond our control (such as fire, flood, telecommunication outages, strikes, equipment or power failure) prevent making the transaction.
    5. If the funds in your account are subject to an administrative hold, legal process or other claim.
    6. If you have not given the Credit Union complete, correct and current instructions so the Credit Union can process a transfer.
    7. If the error was caused by a system beyond the Credit Union's control such as a telecommunications system or Internet service provider.
    8. If there are other exceptions as established by the Credit Union.
  6. Termination of Electronic Fund Transfer Services. You agree that we may terminate this Agreement and your electronic fund transfer services, if you, or any authorized user of your Home Financial Services or password breach this or any other agreement with us; or if we have reason to believe that there has been an unauthorized use of your accounts or password. In addition, we reserve the right to terminate the service if you fail to use the service for more than ninety consecutive days.
    You or any other party to your account can terminate this Agreement by notifying us in writing. Termination of service will be effective the first business day following receipt of your written notice. Termination of this Agreement will not affect the rights and responsibilities of the parties under this Agreement for transactions initiated before termination.
  7. Notices. The Credit Union reserves the right to change the terms and conditions upon which this service is offered. The Credit Union will mail notice to you at least thirty (30) days before the effective date of any change, as required by law. Use of this service is subject to existing regulations governing your Credit Union account and any future changes to those regulations.
  1. Enforcement. You agree to be liable to the Credit Union for any liability, loss, or expense as provided in this Agreement that the Credit Union incurs as a result of any dispute involving your accounts or services. You authorize the Credit Union to deduct any such liability, loss, or expense from your account without prior notice to you. This Agreement shall be governed by and construed under the laws of the state of Missouri as applied to contracts entered into solely between residents of, and to be performed entirely in, such state. In the event either party brings a legal action to enforce the Agreement or collect any overdrawn funds on accounts accessed under this Agreement, the prevailing party shall be entitled, subject to Missouri law, to payment by the other party of its reasonable attorney's fees and cost, including fees on any appeal, bankruptcy proceedings, and any post-judgment collection actions, if applicable. Should any one or more provisions of this Agreement be determined illegal or unenforceable in any relevant jurisdiction, then such provisions may be modified by the proper court, if possible, but only to the extent necessary to make the provision enforceable and such modification shall not affect any other provision of this Agreement.

 

Text Box: Lobby Hours
Monday - Friday: 
9:00 a.m. - 5:00 p.m. 
Saturday: 
9:00 a.m. – Noon
Drive-Up Hours
Monday - Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 
9:00 a.m. - 5:30 p.m.
Saturday: 
9:00 a.m. – Noon

CSD Credit Union
8510 E Bannister Road ● Kansas City, MO 64134 ● 816-763-4020

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